Updated 2026-11-01

Is Midea a good brand?

See Midea on Amazon

Mixed

1 CPSC recall in the last 36 months.

Midea makes air conditioners, refrigerators, freezers and dehumidifiers, and Amazon owners rate its products well. USPTO lists Midea Group Co., Ltd. of China as the trademark owner. The CPSC lists 5 recalls, 1 in the last three years, including about 1.7 million U and U+ window air conditioners recalled over mold exposure risk. Midea offers a 1-year limited warranty.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

2.5/5

329 reviews. Rates Midea's own store and service, not the products. See on Trustpilot

Search interest

Rising

Monthly Google searches for “midea” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Midea on Amazon

See all Midea products on Amazon
Heating, Cooling & Air Quality8 products checkedWell ratedShop on AmazonKitchen & Dining6 products checkedWell ratedShop on AmazonRefrigerators, Freezers & Ice Makers2 products checkedHighly ratedShop on AmazonDishwashers2 products checkedMixed ratingsShop on AmazonArborist Merchandising Root1 product checkedMixed ratingsShop on AmazonHome & Kitchen1 product checkedHighly ratedShop on AmazonMidea parts and accessoriesReplacement parts and accessoriesShop on Amazon

Amazon data checked 2026-11-01. source

New from Midea on Amazon

Midea 14,000 BTU Window Air Conditioner with Remote Control | 14,000 BTU window air conditioner for powerful room cooling with convenient te

Midea 14,000 BTU Window Air Conditioner with Remote Control | 14,000 BTU window air conditioner for powerful room cooling with convenient te

Check price on Amazon
Midea 5,000 BTU Window Air Conditioner, Mechanical Control, 150 Sq Ft | EasyCool Design with Mechanical Controls, Reusable Filter, for Conve

Midea 5,000 BTU Window Air Conditioner, Mechanical Control, 150 Sq Ft | EasyCool Design with Mechanical Controls, Reusable Filter, for Conve

Check price on Amazon
Midea 5K BTU Portable Air Conditioner, MAP05R1AWWT Cools up to 150 Sq. Ft - White

Midea 5K BTU Portable Air Conditioner, MAP05R1AWWT Cools up to 150 Sq. Ft - White

Check price on Amazon
Midea Duo 12,000 BTU (10,000 BTU SACC) HE Inverter Ultra Quiet Portable Air Conditioner, Cools up to 450 Sq. Ft, Compatible with Alexa/Googl

Midea Duo 12,000 BTU (10,000 BTU SACC) HE Inverter Ultra Quiet Portable Air Conditioner, Cools up to 450 Sq. Ft, Compatible with Alexa/Googl

Check price on Amazon

What owners say about Midea

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

All I'm saying is Midea is doing horrendous on their warranty and customer service, I'm stuck with a freezer that even though it works right now ...
r/Appliances
In the market for a second freezer to more easily fit frozen products. The two options my local Costco have are Midea 7ft chest feezer, and Frigidaire ...
r/Costco
MIDEA CANADA THIS IS MY EXPERIENCE SINCE JUILY 2026 WITH A DISHWASHER DO NOT BUY ANYTHING FROM MIDEA THIS IS MY EXPERIENCE WITH MY DISHWASHER I buy MIDEA dishwasher MDF24PST AT BESTBUY STOCKYARD, TORONTO JUILLET 22 2026 DELIVER 6 AUGUST 2026 INSTAL AUGUST 13 2026, TRY TO DO A CYRCLE I GET A ERROR CODE E2 CALL ROADWAY TECHNICIEN CAME AUGUST 19 2026 WAS IN MY HOUSE 20 MINUTES SAY…
1 of 5 stars, Trustpilot review, 2026-09-30

Midea recalls

  1. 2025
  2. 2025-06-05U and U+ Window Air Conditioners. Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Incidents: The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory… Units: About 1.7 million (In addition, about 45,900 were sold in Canada). Remedy: Refund, Repair. CPSC notice
  3. 2018
  4. 2018-03-29Primo hTrio Multi-purpose beverage dispensers. Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users. Incidents: Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand. About 11,000 units. Remedy: Replace. CPSC notice
Show 3 earlier recalls (2011-2016)
  1. 2016
  2. 2016-11-02Dehumidifiers. The dehumidifiers can overheat, smoke and catch fire, posing serious fire and burn hazards. Incidents: Midea has received 38 reports of smoke and fire. Units: About 3.4 million (in addition 850,000 were sold in Canada). Remedy: Refund, Replace. CPSC notice
  3. 2014
  4. 2014-04-29Dehumidifiers. A component in the dehumidifier's compressor can short circuit, posing a fire hazard. Incidents: Midea and GE have received one report of a fire contained within the dehumidifier unit. About 15,500 units. Remedy: Repair. CPSC notice
  5. 2011
  6. 2011-01-11Dehumidifiers. A component in the dehumidifier's compressor can short circuit, posing a fire hazard to consumers. Incidents: Midea and GE have received a total of 14 reports of incidents involving smoke and fumes emitting from the unit and eight reports of fires. About 198,000 units. Remedy: Repair. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Midea found in federal court records.

Midea in the news

What to buy from Midea

Best-rated Midea products

Midea 5,000 BTU EasyCool Small Window Air Conditioner - Cool up to 150 Sq. Ft. with Easy-to-Use Mechanical Controls and

Midea 5,000 BTU EasyCool Small Window Air Conditioner - Cool up to 150 Sq. Ft. with Easy-to-Use Mechanical Controls and

Check price on Amazon
7.1 Cu.ft Upright Freezer, Fridge Freezer Convertible, Black

7.1 Cu.ft Upright Freezer, Fridge Freezer Convertible, Black

Check price on Amazon
3.1 Cu.ft Mini Fridge with Freezer, Energy Star Certified, for Dorm

3.1 Cu.ft Mini Fridge with Freezer, Energy Star Certified, for Dorm

Check price on Amazon
22 Pint Dehumidifier for Basement, 1,500 Sq. Ft, Energy star

22 Pint Dehumidifier for Basement, 1,500 Sq. Ft, Energy star

Check price on Amazon

Alternatives from other brands

DREO Tower Fan for Bedroom, 28ft/s Velocity, Ultra Quiet Fan, 8 Speeds

DREO Tower Fan for Bedroom, 28ft/s Velocity, Ultra Quiet Fan, 8 Speeds

Check price on Amazon
Levoit Air Purifier for Home Pets Bedroom Dorm Room, Smart & Voice Control

Levoit Air Purifier for Home Pets Bedroom Dorm Room, Smart & Voice Control

Check price on Amazon
Dr Infrared Heater DR-968 Portable Space Heater, 1500-Watt, Cherry

Dr Infrared Heater DR-968 Portable Space Heater, 1500-Watt, Cherry

Check price on Amazon

Midea customer service and warranty

Warranty
Stated on the official page: 1-year limited warranty on materials and workmanship from the date of purchase. Terms vary by product. Official warranty page
Phone
1-866-646-4332
Email
customerserviceusa@midea.com
Channels
support center, repair request form, service locator
Support page
Official support source

Who makes Midea

Company
Midea source
Owner
He Xiangjian source
Country
People's Republic of China source
Founded
1968 source
Headquarters
Beijiao Town source
Founders
He Xiangjian source
Trademark (USPTO)
Midea Group Co., Ltd. (CHINA); first registered 2002 source
Made in (recalled products)
China 5, Thailand 1 (of 5 recalls listing a country)
Same company as
PELONIS (shared owner: Midea Group Co., Ltd.)

FAQ

Is Midea a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Midea had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns Midea?

Midea is owned by He Xiangjian. USPTO lists Midea Group Co., Ltd. (China) as the owner of the Midea trademark.

Who makes Midea?

The Midea brand belongs to He Xiangjian. CPSC recall records show Midea products made in China 5, Thailand 1 (of 5 recalls listing a country).

Is Midea a Chinese company?

Midea is a company from People's Republic of China, headquartered in Beijiao Town.

Where is Midea based?

Beijiao Town.

When was Midea founded?

1968.

Where are Midea products made?

Recalled Midea products listed by the CPSC were made in China 5, Thailand 1 (of 5 recalls listing a country).

Has Midea had product recalls?

Yes. The CPSC lists 5 recalls for Midea. The most recent, on 2025-06-05: Midea Recalls About 1.7 Million U and U+ Window Air Conditioners Due to Risk of Mold Exposure.

What is the Midea customer service number?

1-866-646-4332.

Are Midea and PELONIS the same company?

They share an owner: USPTO lists Midea Group Co., Ltd. as the trademark owner for both Midea and PELONIS.

Other brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Midea: owner satisfaction Medium + safety record Some = Mixed

Full methodology